Last December I transitioned from AT&T to Sprint and the main attraction at the time was the price point and unlimited data and at this point I’m learning it was a terrible mistake. Although Sprint did officially roll out LTE in Portland the bad news is that the LTE coverage is slow, and a good number of their towers are still not upgraded.
I spoke with someone at Sprint Corporate HQ this week who confirmed that their are still many towers in the Portland Metro Area that have not been upgraded and that the remaining legacy 3G towers may not see upgrades till Q4 of 2014. The Sprint rep acknowledged that their existing 3G towers are running on antiquated equipment that does not perform optimally with the level of subscribers and building density that exists today in most metro areas.
Apparently Sprint has assigned a different vendor to certain regions while Samsung is doing upgrades for the Pacific Northwest other vendors are upgrading towers in other markets and apparently the upgrades in Portland are on hold.
Despite Sprint acknowledging the below par service they offered no solutions other than just waiting and if their recent shareholder report is an indicator it would seem subscribers are jumping ship at an unprecedented rate.
I encourage people in the market for a carrier to check sites like OpenSignal, Sensorly and RootMetrics before getting struck in a contract because the carrier’s coverage maps are almost never honest or accurate.