As things stand now Ubuntu has very limited user advocacy occurring and nobody on the community or Canonical side to do any User Advocacy. Many open source projects equal in size to Ubuntu have dedicated teams focusing on User Advocacyand I believe this is one area where Ubuntu can do better.
We constantly see all kinds of new features landing in Unity and Ubuntu but are they what the users want or need? Well we really don’t know since there is not any push for User Advocacy.
I propose we start the discussion of having a User Advocacy Team in Ubuntu and make User Advocacy a priority on the Desktop. This team can be compromised of folks from various teams, governance, and we can all come together to give the experience our users want and need.
The goals of Ubuntu User Advocacy would be:
The purpose the User Advocacy effort is:
- to advocate for better understanding and consideration of Ubuntu user needs;
- to develop features on the Desktop that allow for direct feedback from users;
- to better perform research on user practices on the desktop in order to enhance the desktop experience.
Right now Ubuntu has no feature in System Settings or any Menu that allows users to easily submit feedback on their Desktop Experience and give feedback on features. This is something we should be measuring and analyzing as a community not just in Ubuntu but ideally in the flavors too.
I’m interested to here what others think about Ubuntu being improved and more feedback driven. I’m interested to hear from folks at Canonical to see what their thoughts are on a robust User Advocacy initiative.